FAQ

   

Purchase FAQ
  1. Can I evaluate before buying?
  2. Do I need to enter credit card details to evaluate?
  3. Can I receive technical support while I’m evaluating?
  4. Can I make a feature request?
  5. What are your Terms of Service and other policies?
  6. Can I get a discount?
  7. How do I cancel the service?
  8. Does the one plan include access to all products?
  9. Does Conholdate have a consultant team who can assist with training, implementation or customizations?
Billing FAQ
  1. Do you include tax in your prices listed on the website or quotes?
  2. I’m based in Australia, why is GST added to an invoice in USD currency?
European VAT FAQ
  1. Why is our company starting to charge VAT?
  2. When will the new VAT charges take effect?
  3. How will the VAT be calculated?
  4. How to utilize the reverse charge mechanism for VAT?
  5. What if I don’t have a VAT number?
  6. How can I provide my VAT number?
  7. Will the prices displayed on the website include VAT?
  8. What if I have a subscription or ongoing service?
  9. Who can I contact for more information?
  10. Where can I find more information about VAT rates in my country?
UK VAT FAQ
  1. Why is our company starting to charge UK VAT?
  2. When will the new UK VAT charges take effect?
  3. How will the UK VAT be calculated?
  4. How to utilize the reverse charge mechanism for VAT?
  5. What if I don’t have a UK VAT number?
  6. How can I provide my UK VAT number?
  7. Will the prices displayed on the website include VAT?
  8. What if I have a subscription or ongoing service?
  9. Who can I contact for more information?
  10. Where can I find more information about UK VAT rates?